Privacy policy

Privacy policy

At Melano Pharma, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website.

1. Information We Collect

We may collect the following information when you use our store:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order and purchase history
  • Account login information

2. How We Use Your Information

Your personal information may be used for the following purposes:

  • Processing and delivering orders
  • Confirming orders and communicating with customers
  • Customer support and after-sales service
  • Improving our products, services, and user experience
  • Preventing fraud and unauthorized activities
  • Legal and regulatory compliance

3. Cookies

Our website uses cookies to improve your browsing experience and to enable essential functions such as the shopping cart and order placement.

  • Temporary and permanent cookies may be used.
  • Cookies do not store personal or sensitive information.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

Your information may be shared only with:

  • Shipping and delivery companies to complete your orders
  • Payment service providers to process transactions
  • Legal authorities when required by law

5. Data Protection

We take appropriate technical and administrative measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

You are responsible for maintaining the confidentiality of your account login information.

6. User Rights

You have the right to:

  • Access your personal data
  • Request correction or update of inaccurate information
  • Request deletion of your account (subject to legal obligations)

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Third-Party Links

Our store may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us through the official communication channels available on our website.